Ordering guide · 2026-10-05
Track Lighting MOQ, Samples and Customisation: How a Project Order Is Actually Placed
Confirmed order quantities for track lights, housings and rails, how sampling works, and what to prepare before asking a manufacturer for a quotation.
Direct answer
The minimum order quantity for LED track lights, lighting housing kits and GU10 spotlight kits is 300 pcs per size. For lighting track rails and track system components it is 100 pcs. Components supplied in small cartons, such as driver boxes and connectors, start from 100 pcs per carton, following the minimum of the matching product family.
Samples are normally ready in 1 to 2 weeks, depending on whether the model is already established or is new. Prices, warranty periods and production lead times are quoted per order and are not published, because they depend on the configuration, the quantity and the market the goods are going to.
Those four sentences answer most of what a first enquiry asks. The rest of this guide covers the parts that decide whether an order moves quickly or stalls: what the minimum is actually counted against, what customisation covers, and what a supplier needs from you before a quotation means anything.
The confirmed order quantities
| Product family | Minimum order | How the minimum is counted |
|---|---|---|
| LED track lights (TL01–TL05) | 300 pcs | Per size |
| Lighting housing kits | 300 pcs | Per size |
| GU10 spotlight kits | 300 pcs | Per size |
| Lighting track rails | 100 pcs | Per rail item |
| Track system components (connectors, adapters, feeds, end caps) | 100 pcs | Per item |
| Small-carton components (driver boxes, connectors) | From 100 pcs per carton | Following the minimum of the matching product family |
| Samples | 1–2 weeks | Depends on whether the model is established or new |
Two things about this table are worth reading carefully, because they cause most of the back-and-forth in a first enquiry.
First, the three-hundred figure is a per-size minimum, not a per-order minimum. If a project needs five different body sizes, that is five minimums, not one. Second, mixing is allowed within a size: different lens or reflector combinations can be combined to reach the minimum for that size. So an order can carry several optic variants of one body size, but it cannot blend sizes to reach one total.
Why the minimum is per size, not per order
The reason is manufacturing rather than policy. A track light body is machined or cast to a specific diameter, and the run is set up around that body: the tooling, the fixture, the surface-finish batch and the inspection arrangement all belong to the size. Anodising and painting are batch processes as well, and a finish batch is far less economical if it carries a handful of units across six diameters.
This is also why the optic is the flexible dimension. Lens and reflector options are fitted into the same body, so switching between a 24° and a 36° optic within one size does not restart the body process. Buyers who understand this can usually reach a minimum with a mix that actually suits their market, rather than ordering a single optic simply to clear a threshold.
How sampling works
Samples are normally ready in one to two weeks. The variable is whether the model is established or new:
- Established catalogue models move faster, because tooling, drawings and finish are already set up.
- New or modified configurations take longer, because the body, driver arrangement, optic or finish may need to be built for the sample rather than pulled from an existing run.
- A sample with a custom finish or custom branding adds the finishing and marking steps, and those are part of the same window rather than a separate project.
A sample is there to settle three questions, and it is worth treating it that way rather than as a formality:
- Does the body and optic match the drawing? Body diameter, overall length and beam option.
- Does the finish match the sample approved for the project? Black and white are standard; where a project specifies a particular surface treatment, the approved sample is the reference.
- Does the configuration suit the installation? Especially on a track ceiling, where the adapter and the rail platform have to fit the luminaire before anything else matters.
Note that a sample is not a photometric proof. The published IES files are preliminary optical design models rather than measurements — see IES files for track lighting — and a physical sample does not convert a design model into a measured report. Where a project needs measured photometry, that is a separate request made per model.
What customisation actually covers
Customisation at HAOTAI is available for track systems and the track lights used with them. In practice it covers:
- The light source, where the project specifies one.
- The driver, where the project specifies one or needs a particular arrangement or dimming behaviour confirmed.
- A required warranty period, where the project carries one.
For a requested configuration, a solution proposal is issued with the development cost and a bill of materials (BOM). That proposal is the point at which a customised programme becomes quotable, because it fixes what is being built before anyone talks about a price for it.
What customisation is not is a promise that any specification can be met. Customised requests are reviewed against the drawing, the tooling and the component supply, and the answer is “subject to confirmation” until that review is done. Treating “customisation available” as “any specification is possible” is the fastest way to waste a month.
The same applies to the track system. A rail platform is a mechanical and electrical standard: profile geometry, conductor position and adapter fitment belong to that standard, and components from different platforms are not interchangeable. A customised track requirement is therefore a conversation about the platform and its matched accessory set, not about a single rail profile in isolation.
What to prepare before requesting a quotation
A quotation answers a question. If the question is vague, the answer is either vague or wrong, and both cost time. These are the inputs that make a first enquiry productive:
- Model numbers, not family names. “TL01” is a series; TL01A50 and TL01A90 are different luminaires. Ask for the model codes.
- Quantities per model, and per size if you are mixing optics within a size.
- The configuration: single-colour or dual-colour, colour temperature, beam option, finish.
- The rail platform this is going onto, if you are supplying a complete scheme — the rail, the adapter and the luminaire need to belong to the same system.
- The destination market, because it determines which documentation and which standards the project will be judged against.
- Any document requirement up front: measured photometric reports, drawings, or certificate copies, with the model numbers they must cover.
- The required approval route, if samples or drawings need sign-off before production.
One deliberate omission from that list: you do not need to state a target price to get a useful answer. Prices are quoted per order, and the figure depends on configuration and quantity, so a target price narrows the conversation earlier than it needs to be narrowed.
Single-colour and dual-colour: the figure that must not be mixed
Where a project is considering a dual-colour build, one number matters for ordering. Dual-colour output is approximately 70% of the single-colour output for the same model.
That figure belongs in the ordering conversation for a practical reason: if a specification was written around the single-colour published output and the order changes to a dual-colour build, the system output on the drawing is no longer right, and the lighting design may no longer hold. Settle which configuration is being bought before the order is placed, and keep the two figures apart in the documentation.
What certification is held, and what is not
Certification is the area where a supplier’s answer is most often read as broader than it is, so it is worth being exact.
- Held and named: ISO 9001:2015, registration number 01224Q30142R1M, valid to 31 January 2027. CQC product certification CQC23010405226 for track systems, valid to 19 September 2028. TÜV Rheinland certificate R 50320806 0008 for track systems, dated 29 July 2025. CE (EMC and LVD) and RoHS 2.0 documentation for track systems and selected spotlight models.
- Not held: HAOTAI does not currently hold UL or ETL listing and makes no UL or ETL claim. If a project’s specification requires UL or ETL listing, that is a requirement this range does not meet, and it is better to establish that at the start than after a drawing package has been issued.
- Available on request: certificate copies and the model ranges each document names. Watermarked previews and a downloadable index are published at /certificates/; full documents are supplied on request with the model numbers quoted.
A related point that saves arguments: certificate designations sometimes omit the series letter, so certificate model TL0380 corresponds to catalogue model TL03B80. Match on the drawing range rather than on a string comparison.
Common mistakes that delay an order
These are the recurring ones, roughly in the order they cost time.
- Asking for a price before fixing the configuration. Quoting a range that is not yet decided produces a number that will change.
- Treating the 300 pcs minimum as per order. Sizes are counted separately, and a five-size project is five minimums.
- Assuming adapters are interchangeable across rail platforms. They are not, and a rail bought without its matched accessory set cannot complete a project.
- Leaving the certification question until after the sample. Confirming a UL or ETL requirement late in the process stops the project rather than adjusting it.
- Specifying around single-colour output, then ordering dual-colour. The two output figures are not the same, and the difference is large enough to change the design.
- Assuming an IES file is a measured report. It is a preliminary optical design model unless a measured report has been issued for that model.
- Sending a document request without model numbers. It is the single easiest thing to fix and the most common cause of a slow reply.
Frequently asked questions
What is the minimum order quantity for LED track lights?
300 pcs per size for LED track lights, lighting housing kits and GU10 spotlight kits. Within one size, different lens or reflector combinations can be mixed to reach the minimum. It is a per-size minimum, so a project spanning several body sizes has a minimum for each of them.
What is the minimum for track rails and track components?
100 pcs for lighting track rails and for track system components. Small-carton items such as driver boxes and connectors start from 100 pcs per carton, following the minimum of the matching product family.
How long do samples take?
Normally one to two weeks. Established models are quicker because tooling and drawings are already set up; new or modified configurations, or a custom finish or marking requirement, take longer within that window.
Can you produce a customised version for our market?
Customisation is available for track systems and the track lights used with them. Projects may specify the light source, the driver, or a required warranty period, and a solution proposal with development cost and a bill of materials is issued for the requested configuration. Requirements outside that scope are reviewed against the drawing and the tooling, and are treated as subject to confirmation until that review is complete.
Do you hold UL or ETL certification?
No. HAOTAI does not currently hold UL or ETL listing and makes no UL or ETL claim. Projects that require UL or ETL listing are not met by this range, and it is worth confirming that at the specification stage.
Why are prices and lead times not published?
Because they depend on the configuration, the quantity and the destination market, and publishing a single figure would mislead more often than it would help. Prices, warranty periods and production lead times are quoted per order. Send the model numbers, quantities, configuration and destination market, and the quotation is built from those.
How do I start an order?
Send the model numbers, quantities per model, configuration (single or dual colour, colour temperature, beam option, finish), the destination market and any document requirements to manager@fshaotai.cn. The buyer FAQ covers the commercial questions in short form, the TL01–TL05 product pages carry the specifications the order will be built from, and the OEM & ODM page sets out how a developed programme is scoped.
Talk to HAOTAI about your project
Technical requirements differ by market and installation. Confirm final drawings, electrical configuration, samples and applicable standards before purchase.
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