BUYER FAQ
Clear answers before you request a quotation.
Common questions from distributors, lighting brands, manufacturers and project buyers.
What product families does HAOTAI supply?
HAOTAI supplies LED track lights, lighting track rails, GU10 spotlight kits, lighting housing kits and low-voltage magnetic track systems. The established catalogue also includes adapters, connectors, suspension parts and related accessories.
Can HAOTAI support OEM and ODM projects?
Yes. Suitable OEM and ODM projects can cover product appearance, compatible components, surface finish, labels, packaging and selected technical configurations. Feasibility depends on the product, quantity and confirmed engineering requirements.
What information should I send for a quotation?
Send the product family or model, target market, estimated quantity, application, colour, dimensions and required electrical or optical configuration. Drawings, reference images and samples help speed up review.
Can I request a sample before placing a production order?
Sample preparation can be discussed after the product and configuration are identified. Sample availability, cost and lead time depend on whether the request uses an established model or requires development.
Are the specifications from the original website still valid?
They are retained as catalogue references, but current drawings, certifications, compatibility and commercial terms must be confirmed before purchase. The latest approved document and sample take priority.
What is the difference between single-circuit and three-circuit track?
A single-circuit rail controls the connected luminaires as one switched group. A three-circuit rail can assign luminaires on the same rail to different switched groups, which is useful for flexible commercial layouts.
Are track adapters interchangeable between brands or rail systems?
Do not assume interchangeability. Rail dimensions, conductor positions and adapter geometry vary. Confirm the rail, adapter and luminaire as a compatible system using current drawings and samples.
Which markets and customer types does HAOTAI serve?
The website is designed for overseas wholesalers, distributors, private-label lighting brands, manufacturers and project contractors, with a focus on Europe, Eastern Europe, the Middle East and Russia.